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High % of Declines

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High % of Declines

New postby horsegoer on Wed Apr 02, 2008 1:24 am


Hey guys. I'm new here, but hoping to learn more. I have an ecommerce site that's getting ~5-10 transactions/day. Unfortunately, about 25% of them are declined due to AVS (address verification system.) This seemed extraordinarily high to me. Is it a very high percentage of declines? Any ideas on what, if anything, could be wrong? We're running oscommerce w/ authorize.net.

Thanks!

Eric
horsegoer

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